Please note that deposits are unfortunately not refundable due to our overhead costs. We are also not able to refund due to unforeseeable issues outside of our control on the day, although all attempts to find you another applicable course to transfer to if needed will be made. We pride ourselves on ethical standards. 

The full amount balance must be cleared by the time of the training. If you have problems with this, we may be able to place the balance payment date to time of certification instead, this will be reviewed on an individual basis, please contact hello@zenmuma.co.uk. There is also the option to spread the payments into instalments, please email us for this also.